Australian and New Zealand Standard Classification of Occupations 1.3

ICT SALES ASSISTANTS sell computing and telecommunications related goods and services in retail and wholesale establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:
NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
demonstrating and explaining to customers the establishment's goods and services;
selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans;
accepting payment for goods and services by a variety of payment methods and preparing sales invoices;
assisting with the ongoing management of stock such as product inventories and participating in stocktakes;
stacking and displaying goods for sale, and wrapping and packing goods sold.

Occupation:

621211 ICT Sales Assistant