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Specialised mental health service organisation—carer participation arrangements status (formal complaints mechanism)

This item has been superseded by a newer version by one or more Registration Authorities.

Definition

Whether a specialised mental health service organisation has a formal internal complaints mechanism in which complaints made by carers are regularly reviewed by a committee that includes carers, to promote the participation of mental health carers in the planning, delivery and evaluation of the service.

Components

Data Element
Implemented in 1 data element

Comments

Guide for use:
A carer is a person whose life is affected by virtue of a family or close relationship and caring role with a mental health consumer.

Context:
Specialised mental health services.

References


This content Based on Australian Institute of Health and Welfare material. Attribution provided as required under the AIHW CC-BY licence.

Related content

Relation Count
Data Elements implementing this Data Element Concept 1