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Staffed residential services are those that provide overnight accommodation in a domestic-style environment, which is staffed for a minimum of 6 hours a day and at least 50 hours per week. Accommodation may be provided on a short, medium or long term basis.


Guide for use:
Distinguishing features:

  • Deliver services in a setting that provides overnight accommodation to consumers
  • Domestic-style environment
  • Consumers are encouraged to take responsibility for their daily living activities
  • Staff are on-site for a minimum of 6 hours a day and at least 50 hours per week
  • Residential rehabilitation
  • Residential respite
  • Crisis residential services
  • Transitional residential services
  • Step-up step-down services
  • Facilities that are visited via in-reach services provided by NGO staff but where the residence is not regarded as NGO worker’s place of employment
  • Clinically-staffed residential services

Example services:

  • St Bartholomew's House
  • Burnside HASP

Mental health non-government organisation establishments service type taxonomy.


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