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Definition

Self-help—online includes structured interactive online programs which take people, who have a lived experience of mental illness, through exercises to help them develop skills to handle life's challenges more effectively.

Unlike Counselling, support, information and referral–online, services which fall under Self-help—online never involve interaction with another person, only interaction with the online program’s content.

Comments

Guide for use:
Distinguishing features:

  • Population-based (rather than individually-tailored)
  • Conducted online
  • Not individually facilitated by another person
  • Available 24 hours a day
Inclusions:
  • Cognitive behaviour therapy- (CBT) based programs
  • Interpersonal psychotherapy- (IPT) based programs
Exclusions:
  • Mutual support and self-help activities which incidentally occur online, e.g. online support groups (these services are not currently reported in the Mental health non-government organisation establishments DSS)

Example services:

  • myCompass

Context:
Mental health non-government organisation establishments service type taxonomy.

References

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