Skip to content Learn about the access keys available for Aristotle.Cloud

Use of formal complaints mechanism for consumer participation arrangements indicator

This item has been superseded by a newer version by one or more Registration Authorities.

Definition

An indicator of whether an organisation has a formal internal complaints mechanism in which complaints can be made by consumers and are regularly reviewed by a committee that includes consumers, in order to include the participation of consumers in the planning, delivery and evaluation of a service.

References


This content Based on Australian Institute of Health and Welfare material. Attribution provided as required under the AIHW CC-BY licence.

Related content

Relation Count
Data Elements implementing this Property 0
Data Element Concepts implementing this Property 0