Definition
Personalised support services are flexible services tailored to a mental health consumer’s individual and changing needs. They include a range of one-on-one activities provided by a support worker directly to mental health consumers in their homes or local communities (Department of Communities 2011).
Personalised support—linked to housing includes services that provide personalised psychosocial support that is coordinated with provision of social housing or privately negotiated housing at the point of entry into the program (but not necessarily tied to such indefinitely).
Comments
Guide for use:
Distinguishing features:
- Primarily delivered on a one-on-one, face-to-face basis
- Primarily delivered in the consumer’s home or own environment
- Provision of personalised support is coordinated with provision of social housing or a privately negotiated housing place at the point of entry into the program (but not necessarily tied to such indefinitely)
- Services are tailored to the needs of the individual consumer
- May be of varying intensity (e.g. high, medium, low)
- Coordinated housing and support
- Cluster housing programs
- Long term supported housing
- Provision of personalised support initiated independently of any housing arrangements (these are reported under Personalised support—other)
- Personalised support services provided to individuals that are targeted only at improving the person’s participation in employment, education or vocational training (these are reported under Education, employment and training)
- Staffed residential services (these are reported under Staffed residential services)
Example services:
- Housing and Accommodation Support Initiative (HASI), New South Wales
- Housing and Support Program (HASP), Queensland
- Housing and Accommodation Support Partnership (HASP), South Australia
Mental health non-government organisation establishments service type taxonomy.
References
Related content
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| Metadata that references this Glossary Item | 0 |