Definition
Counselling services operate through a range of mediums including face-to-face, telephone and online. This service type is intended only for services providing face-to-face counselling.
Counselling services provide a structured process that is concerned with addressing and resolving specific problems, making decisions, working through feelings and inner conflicts, or improving relationships with others (BAC 1986). Counselling facilitates personal growth, development, self-understanding and the adoption of constructive life practices.
The counselling process will depend on the individual counsellor, the individual client and the specific issue.
Comments
Guide for use:
Distinguishing features:
- Delivered face-to-face
- Primarily centre-based
- Includes individual, family and group counselling
- Talking therapies
- Grief counselling
- Relationship counselling
- Counselling delivered in the context of other service types, e.g. Personalised support, carer support programs
Example organisations:
- National Association for Loss and Grief (NALAG)
Mental health non-government organisation establishments service type taxonomy.
References
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