Mental health consumer workers

Persons employed (or engaged via contract) on a part-time or full-time paid basis, where the person is specifically employed for the expertise developed from their lived experience of mental illness.

Mental health consumer workers include the job titles of, but not limited to, consumer consultants, peer support workers, peer specialists, consumer companions, consumer representatives, consumer project officers and recovery support workers.

Roles that mental health consumer workers may perform include, but are not limited to:

• Participation in mental health service planning
• Mental health policy development
• Mental health service evaluation
• Training and education of professionals and consumers
• Mentoring duties
• Advocacy roles
• Liaison activities
• Client support roles
• Peer support roles