Service episode end reason homelessness code N[N]

Guide for use:

In the Specialist Homelessness Services NMDS, this data element is collected for clients.

CODE 1 Client referred to another specialist homelessness agency

Selected when the client is referred to another Specialist Homelessness agency or to another program within the same organisation/agency that has a different organisation identifier.

CODE 2 Client referred to another mainstream agency

Selected when the client referred is referred to an agency other than a Specialist Homelessness agency and no longer requires support from your agency.

CODE 3 Client’s immediate needs met/ case management goals achieved

Selected when the client no longer requires support because their immediate needs have been met and/or case management goals have been achieved.

CODE 4 Maximum service period reached

This is selected when the agency has ended a support period because the maximum time period for which they can provide a service has been reached. That is, an agency may have conditions placed on their services relating to how long they can provide support to a client, for example 6 months.

CODE 5 Service withdrawn from client and no referral made

Selected when the client’s support period is ended because the client has not complied with agency’s rules or behaved inappropriately.

CODE 6 Client no longer requested assistance

Selected when the client has decided that they no longer require assistance or they have moved from the state/territory or region.

CODE 7 Client did not turn up

Selected when the client had an appointment with the agency and failed to show up and at the end of the collection period, there is no contact with the client the support period is closed.

CODE 8 Lost contact with client

Selected when the client has moved without notifying the agency and the agency has not been able to contact the client.

CODE 9 Client institutionalised

This is selected when a client has been placed in an institution, either voluntarily or involuntarily, for example a rehabilitation facility, or Psychiatric ward of a hospital, and as a result the client no longer requires a service, or the service can no longer be provided to the client.

CODE 10 Client incarcerated

This is selected when a client has been placed in a facility whose main role is to detain and rehabilitate either adult prisoners, or youth/juveniles, and as a result no longer requires a service, or the service can no longer be provided to the client.

CODE 11 Client died

Selected when the client has died during the period he/she was receiving assistance from your agency.

CODE 12 Other

Selected when the support period ended for a reason not covered by the categories above.