Reason for NDA service cessation code N[N]

Guide for use:

Where the client has ceased to receive services for more than one reason, record the main or primary reason for the cessation of service.

Code 1 Service user no longer needs assistance—moved to mainstream services: moved to mainstream services: the service user has moved on to mainstream services (e.g. to TAFE or further education, from employment service to paid open labour market).

Code 2 Service user no longer needs assistance—other: the service user needs have decreased, may be managing on their own, or making use of other assistance, or the original problem has been resolved or no longer exists (e.g. a service user’s needs have decreased and they move from a high intensity respite service to a recreation program).

Code 3 Service user moved to residential, institutional or supported accommodation setting—the service user no longer needs assistance from the service type outlet as they have moved to a residential or institutional care setting (e.g. hospital, residential aged care facility) or to supported accommodation/living facility (e.g. group home).

Code 4 Service user’s needs have increased—other service type required: the service user’s needs have increased to the point where the service type outlet is no longer the most appropriate service type outlet.

Code 5 Services terminated due to budget/staffing constraints—the service user’s needs have not changed but the service type outlet can no longer provide assistance due to budget or staff constraints.

Code 6 Services terminated due to Occupational Health and Safety (OHS) reasons—service type outlet terminated service to service user for worker (or volunteer) occupational health and safety reasons.

Code 7 Service user moved out of area—the service user ceased to receive assistance from the service type outlet because the service user moved out of the geographic area of coverage of the service type outlet. That is, the reason the service type outlet ceased to assist the service user is primarily because of a change in the service user’s residential location and not because of any change in their need for assistance.

Code 8 Service user died

Code 9 Service user terminated service—the decision to cease receiving assistance from the service type outlet is made by the service user. That is, it was the service user’s choice and not the result of any agency assessment of need or change in the service user’s external circumstances. If the service user had not made this choice they would have continued to receive assistance from the agency.

Code 10 Other—the reason for the service user ceasing to receive assistance from the service type outlet is not listed above or is unknown. Includes the situation where a service user is no longer eligible for services due to age. ‘Other’ should only be indicated where other responses do not represent the user’s reasons for cessation of service